5 Reasons Why CIOs Should Invest in IT Training and Certification

Technological advances are driving disruption in various industries with IT becoming a major component in facilitating growth. According to Gartner’s 2018 CIO Agenda Report, growth has become the number 1 business priority for CIOs. This is propelling companies all over the world to increase their IT investments and harness emerging technologies to grab share and drive growth. With these developments, the previously low-key IT department has gone centerstage, under mounting pressure to deliver more, faster.   


So how can you make sure that your team is ready to face the spotlight and take on new IT projects?   By ensuring they have the technology know-how needed to understand, deliver and successfully implement current and upcoming technologies.   With technology fast evolving, there is a huge need for regular training and certification.  This, plus all the other factors we’re listing below, comprise our list of top 5 reasons why we feel CIOs should invest in IT training and certification for their people. 

1. Attract and Retain Top IT Talent 

Good IT professionals are attracted to organizations that invest in their growth and learning. In fact, this is key to attracting top talent everywhere.  Companies that invest in helping their people improve their capabilities and knowledge tend to have higher retention rates.  In addition, IT professionals see their certifications as badges of honor, achievements that they are rightfully proud of.  Knowing that they will be able to keep on learning new things and get certified for it will keep them loyal to you. 

2. Amp up Team Credibility

Taking courses is one thing; getting certified is quite another. Certification requires a certain level of mastery, as it involves days or weeks of study and passing an exam or even a series of exams. It isn’t easy. Having certified IT professionals lends instant credibility to your team as you propose, plan and implement projects for your company.  This shows that your team can deliver and can help drive digital transformation within your organization.

3. Quality of Work

When your people are regularly trained and certified, you can expect a certain quality of work.  You can be confident that they have the capacity to deliver what’s needed to successfully implement your projects.  Of course, this will depend on what certifications they currently have.  Those with entry-level certifications such as a Microsoft Technology Associate (MTA), have all the fundamentals covered but may require more hands-on experience, while those with higher-level certifications such as a Microsoft Certified Solutions Expert (MCSE) are your rock stars who would have in-depth expertise and a demonstrated ability to handle more complex types of projects and technologies. 

4. Better Capacity Planning

As a manager, certifications help you gauge the capabilities of your team members for the skillsets you require. If upcoming projects require a completely new skillset, then putting some team members through the certification process can help them ramp up very quickly to meet the demand. 

5. Access to Resources

Those who pass certifications often have access to their study materials, online resources for continuous learning or review, and may even have connections to a community of co-students or their teachers during training. These resources can be invaluable as they apply their knowledge in the field.

These are just some of the reasons why you should invest in continuous training and certification for your team. NTT DATA offers training and certifications for different IT specializations and vendor-specific skillsets.

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